Privacy Policy

1. Who We Are

Inqodo ("we", "us", or "our") is a software development agency offering SaaS development, AI agents, AI chatbots, web applications, and technical consultation services. Our website is located at inqodo.com.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tools and services.

2. Information We Collect

We may collect the following types of information:

• →Contact information — name, email address, company name, and messages you send us via our contact form.
• →Calculator data — inputs you enter into our SaaS Cost Calculator (product type, features, scale) to generate your estimate. If you request an email report, we store your email address.
• →Usage data — pages visited, time spent, browser type, IP address, and referring URLs, collected via cookies and analytics tools (Google Analytics, Microsoft Clarity).
• →Communication data — emails and messages exchanged with our team.

3. How We Use Your Information

• →To respond to enquiries and provide requested services
• →To send your calculator report and follow-up recommendations
• →To improve our website, tools, and services
• →To analyse website traffic and user behaviour (aggregated, anonymised)
• →To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies & Analytics

We use the following analytics services to understand how visitors use our site:

• →Google Analytics (GA4) — page views, sessions, and user behaviour. Data is anonymised. Google Privacy Policy.
• →Microsoft Clarity — session recordings and heatmaps to improve UX. Microsoft Privacy Policy.

You can disable cookies via your browser settings. Note that some features of the site may not function correctly without cookies.

5. Third-Party Services

We use the following third-party services to operate our website and tools:

• →Resend — transactional email delivery (calculator reports, contact form)
• →Calendly — booking strategy calls
• →Vercel — website hosting
• →Sanity CMS — blog content management

Each of these services has its own privacy policy. We encourage you to review them.

6. Data Retention

We retain contact form submissions and calculator leads for up to 24 months for business purposes. You may request deletion of your data at any time by emailing privacy@inqodo.com.

7. Your Rights

Depending on your location, you may have the right to:

• →Access the personal data we hold about you
• →Request correction of inaccurate data
• →Request deletion of your data ("right to be forgotten")
• →Object to processing or request restriction
• →Data portability

To exercise any of these rights, contact us at privacy@inqodo.com.

8. Security

We implement reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance.

11. Contact Us

For any privacy-related questions or requests, please contact: