Ton Artisan

Ton Artisan is a marketplace platform built for the French home renovation market — connecting homeowners with vetted, trusted local artisans and contractors for everything from bathroom renovations to full structural projects.

The home services marketplace is a category where trust is the product. Homeowners aren't just hiring a service — they're letting someone into their home, trusting them with significant budgets, and depending on them to deliver work that's safe and up to standard. The biggest problem in this market isn't finding artisans. It's knowing which ones you can actually trust.

Ton Artisan was built around verification as a first-class feature. Every contractor on the platform goes through an identity verification process before their profile goes live. Credentials, insurance, and trade qualifications are checked and displayed on their public profile. Homeowners see verified badges, review histories, and completed project portfolios before making any contact — giving them the confidence to engage with contractors they've never met before.

The project matching system works through a structured brief process. Homeowners describe their project using guided prompts — type of work, location, timeline, budget range — and the platform automatically surfaces and notifies matched, available contractors in their area. This replaces the painful process of calling dozens of tradespeople, most of whom are unavailable or unresponsive.

The built-in project management layer gives both parties a shared workspace: a message thread, milestone tracking, document storage for quotes and contracts, and payment disbursement tied to agreed project stages. This keeps everything on-platform and gives homeowners a clear record if disputes arise.

Inqodo built Ton Artisan as a full two-sided marketplace with contractor-side dashboards, homeowner-side project portals, and the underlying infrastructure to manage the full transaction lifecycle. The platform is localised for the French market — language, payment methods, legal compliance, and trade certification standards.

Ton Artisan is a strong example of marketplace SaaS development where the technical architecture must support complex matching logic, two-sided user flows, and real-money transactions — all while delivering a consumer-grade experience that drives trust.